Frequently Asked Questions

We offer a wide range of home furnishing products including furniture, décor, lighting, rugs, bedding, and outdoor furniture. Our selection includes items for every room in your home.

To place an order, simply browse our website, select the items you wish to purchase, and add them to your cart. Once you have everything you need, click on the cart icon and follow the checkout process.

We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and other online payment options. You can view all available payment methods at checkout.

Yes, we offer international shipping to many countries. Shipping costs and delivery times vary depending on the destination. For more information, please visit our Shipping Information page.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track your order on our website or through the courier’s website.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 7 days of receipt for a full refund or exchange. Please review our Return Policy page for detailed instructions on how to initiate a return.

If you need to cancel or change your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request. However, once an order has been processed, we may not be able to make changes.

Yes, we offer assembly services for certain items. If assembly service is available for a product, it will be indicated on the product page. You can also add assembly service during the checkout process.

You can contact our customer service team by email at support@foxzenar.com or by phone at 1-800-123-4567. Our customer service hours are Monday to Friday, 11 AM to 5 PM (EST).

Yes, many of our products come with a manufacturer’s warranty. Warranty details can be found on the product page. If you have any questions about warranties, please contact our customer service team.

Yes, we offer fabric swatches and samples for many of our upholstered items. You can request swatches directly from the product page or by contacting our customer service team.

Care instructions for each product can be found on the product page. We also have a Care Guide section on our website with general tips for maintaining your product and keeping it looking its best.

Yes, we offer gift cards in various denominations. Gift cards can be purchased on our website and are delivered electronically via email.

Delivery times vary depending on the product and your location. Estimated delivery times are provided on the product page. Once your order is shipped, you will receive a tracking number to monitor its progress.

We frequently offer promotions and discounts on our products. You can stay updated on current promotions by subscribing to our newsletter or checking our Promotions page.